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Computer Repairs Service For Business & Home
I have used Simon on a number of occasions and each time I have been very happy with the service provided. It turned out the mother board had failed therefore it was more cost effective to replace. Simon retrieved and transferred all our data over onto a usb. Highly recommended
Was very professional with a quick quotation for job required . The repair was fixed promptly and I was contacted within time stated when my computer ready . A good local company to use .
About three months ago the hard drive crashed on my pc !! I took it to Thrapston Computer repair service. They replaced the hard drive. Doubled the size. Luckily I had a back up on an external hard drive,so I was able to recover my important files.So the lesson is to back up regularly.
Had my laptop screen fixed within 3days and even though I could not pick it up right away they kept hold of it for long enough so that icould collect it when I was available. Really good team would recommend.
If you have computer problems, or just need someone to talk to for advice, don't look any further. I've had bad axperiences in the past with so called 'Gurus' who turned out to be sharks. What a relief to find a local company who are open, friendly, quick and excellent value for money. They sorted my MacBook out in just a couple of days. No need to drive to Milton Keynes to the Apple shop and pay for the privilege.
I thoroughly recommend Thrapston Computer Repairs. Their service was fast, efficient and friendly. They gave sound advice and were able to transfer all the data from my old computer onto a new one which they had recommended. I would definitely use them in the future.
Kyne and Simon did a great job sorting the Father-In-law's All-In One computer, which was failing to stay powered on. PC World suggested a new motherboard at around £300+, the Thrapston team found and repaired the fault (in double quick time) for a third of that, and even helped reload Windows when the official Lenovo recovery media didn't work. I would certainly recommend the guys for any software or hardware issues you may encounter.
Really pleased that you got our computers up and running again as we believed they were beyond repair. After the repairs it has been fantastic to see that you check customers are happy with your work. No doubt we will need your professional help again one day in the future. Many Thanks
My iMac screen kept freezing. A known problem with graphics card from my year of manufacture (09). Thrapston CRS investigated the problem, located possible parts, discussed the options, gave really impartial advice on viability of replacing expensive part in old machine, and all without trying to 'sell' me anything. This type of help is very unusual. The did replace the part, quickly and efficient and what's more, I felt I could trust them. I don't happily let anyone have access to all my data and contacts, but Thrapston CRS were so professional, I did not give it another thought. I had a Macbook crash two weeks later, and once again, explored the options, and replaced the hard drive, and went to endless trouble to make sure I had the most up to date operating system installed and it was ready to go as soon as I got it back. All done quickly and with a level of personal service that is hard to find these days. I am so lucky to have found this company, and will use them for all IT issues in future.
Have been getting reminders about protection from MacAfee. for which there is a charge. I did not need this- SORTED . AND there was no charge.
Friendly and efficient service. My old Mac failed but the guys managed to get the data of the old hard drive and copy it across to new one. They explained what the issues were and what my options were and sorted it out at a very good price. Will use again if I have any further hardware issues.
Although my HDD couldn't be repaired after a failure, I expected as much, and after the guys confirmed this they sourced and installed a new drive and got it back to me after just a day. Very happy with the fast service.
Tripple FFF( fantastic,fast and friendly service)
A very punctual friendly and prompt service they helped us with a printer problem and also our CD drive on our apple mac which they are sorting out for us .
Will have no hesitation to use and recommend these guys.
brilliant knowledgable fast service
Thank you Simon.
Well received and sorted quickly. Shame I forgot to ask a quick question. Must Remember next time to get MY act together..
Very courteous staff,very prompt service and good communication throughout. Would thoroughly recommend Thrapston Computer Repair Setrvice.
I called Thrapston computer service repairs on the Monday, to see if they did home P C repairs. They did. I had a problem importing my photos after recently downloading windows 10. I took my pc along with my camera on the Wednesday. My P C was repaired and serviced by Friday, at a reasonable price. Very happy with the service. I will definitely call them again with any problems I get with my P C.
After having been given the hard sell at a well known computer store and blinded by terms I did not understand, it was a great relief to have Thrapston's staff explaining exactly what I needed, answering questions and quickly getting the product for me. I have already recommended them to a friend.
Truly excellent customer service. Competent, quick, friendly and reasonably priced. Fixed laptop problems within same day and returned a fast fully functional machine. Thank you
Very very satisfied, computor running it's best ever.
Many thanks for sorting out our computers and for explaining what you needed to do to repair our computers and for the advice you gave us on how to prevent things happening again in the future. It was good that you spoke to us in a professional manner, enabling us to understand and know what we need to get the best for using our computers, knowing our limited knowledge of using ict.Thanks very much again, so pleased to see photos we thought had gone for good. Sue
Thank you for sorting out my computer and printer problem. It was nice having a personal and trustworthy service from you. Everything is working fine now, but I also have the satisfaction of knowing that if I have any further problems or don't understand anything you are willing to help me sort it out in a friendly and helpful manner.
Many thanks, Ken
it is with pleasure that i take this opportunity to confirm my complete satisfaction with the work you have carried out on my computer & the overall high quality service you have provided
I think your service is very good and I will certainly come back to you if I have any troubleagain. IIt was really nice meeting you and the fact that you did not make me feel a computor person who does not know much about it
Thank you once again Dorothy.
My PC was attacked and required virus clean. Thrapston Computer Repair Service performed the necessary work with a 24 hour turn round. I found the service to be courteous and efficient. I also liked the telephone call to check that all was in order. Should I ever need a computer repair again they will get my business.
Many thanks for sorting my laptop last week.Unbelievably speedy service and it is now working as good as ever.
I was very pleased with the service I received, my laptop was fixed well, I was kept informed at every stage. The work was done in a timely manner and I can't fault the service.
Sorted the problem quickly, friendly service and reasonably priced
Would not hesitate to recommend to anyone who has a problem with their computer
Great service, very quick, very reasonably priced and very friendly. Will use this company again for any future repair work as they saved me a fortune by being able to fix the camera on my I phone instead of having to buy a new one. Thank you.
Quick and efficient service. I was really impressed by the service I received. I took my non-working iMac in and was given an estimate for repairs the next day. Fully repaired and ready for pick up two days later. Always courteous and the bill was as expected. I would highly recommend Thrapston IT.
We found the service very efficient, courteous and sympathetic. I hope we don't have any more problems but if we do, we won't hesitate to come back.
A good , friendly , reliable service
Giving thorough information to help you move on with your computer
Can only recommend this company for all your computer problems
Recently a nasty virus found its way onto my laptop via an email, all my documents and photos were stored in some sort of encryption code so I could not access them. I decided to seek a trusted IT company to remove the virus. However it is quite a minefield out there in selecting a trustworthy company from the many ads. I am so pleased that I contacted Thrapston Computer Service & Repairs. They carried out an excellent job removing the virus and restoring my laptop back to the factory settings. They operate in a professional caring manner and I found the customer service is second to none.
I think your website refers to Kyle as a Wizard or a Magician and I certainly wouldn't disagree.
He's an excellent ambassador for your company and deserves a payrise!
A good service strongly recomended
Excellent service and a determination to see the problem through until it was sorted. I would thoroughly recommend your company to others. Thank you. (Unfortunately BT were not nearly as efficient and have only just regained full use of the Internet....now waiting for refund negotiations)
We had a very poor laptop with a constant flickering screen. These guys fixed it in less than three days! Friendly an superb service.
Excellent service. My computer is the best it has been for years.
A good job, thanks.
Still Ok after three months
Excellent service.Friendly staff.Thanks
Very good at informing me of progress and completed what needed doing very quickly
I have had the services of Thrapston Computer Repair Services, several times over the years. Always go back to them because I know if I have got a problem it would be fixed by experienced personnel . Highly Recommended
Had a computer emergency problem where daughter was mid assignment and hard drive had a funny. Dealt with the problem instantly. Many thanks for such good service
Certainly has made a vast difference to my Laptop, it's fast now. T.C.R.S. are to be relied on and never disappoint
Speedy response to our request - always easy to talk to and uses non- technical language which we appreciate
Had a problem installing my new Apple TV system and contacted Thrapston Computer Repairs, they were most helpful and dealt with the problem straightaway . In fact it just took Kyne 10 minutes dialling into my computer to fix the network problem and my Apple TV was up and running.
Top service. Quick friendly efficient and competent. Glad we found Someone So near and so good. Came out and sorted the problem quickly. Thanks Simon BR Alan
My computer has now runs considerably faster since it was serviced. However, it has frozen twice over the last few days!
the reason i used thrapston computer repair is because it is a local business.everything was explained to me when i booked my computer in for repair. i was give a price range for the repair a d the cost didnt go above that. it was a fast and efficient service and i wouldnt hesitate to recommend them to my family and friends
Thank you Simon for your courteous and professional manner and for putting our computer back in good working order. We will and have recommended yourselves to many people since and hope that your business achieves every success. It is very hard to find a good computer expert and also one that is quick and gets businesses back to working quickly.
Could not have had better service
I am a retired and was having issues with my laptop. I contact Thrapston Computer Repair Service on the recommendation of my Son-In-Law, indicated that this company were fast in sorting their lap top issues as essay to deal with without the IT jargon. They meet my expectations based on my son in law experience in sorting out my Lap top issues. On this companies recommendation I will be getting my lap top service every year by them as feel they will ensure that my IT needs are catered for. Like my son in law will recommend them to my friends and anyone who I know is having issues with their IT.
Excellent service Sorted out my problem and saved my computer Thank you so much
The work and service was excellent and the advice was helpful.On things like computers a bit old fashion do like dealing with individuals and not an mail order service and getting to know the people doing the work.Came back a second time as I was pleased with the service.
Thrapston Computer Services have solved our computer problems many times over the years. we have recommended them to friends and relations as they * respond quickly to our requests for help * discuss and explain the problems clearly * charge reasonably for their time and work. Nothing seems to be too much trouble for them.
Excellent service when mending my iPad screen. Went out of their way to get it done earlier than quoted. Thank you!
If you want brilliant service, Simon & Kyan are the people to see - nothing was too much trouble - and my computer did cause some trouble! Highly recommend, so don't go anywhere else.
Hi Simon, I wanted to thank you and Kyne for the help you gave me last week with my printer issue. I'm always cautious when it comes to my computer - it is essential for my business - and I would rather have an expert deal with an issue than me trying and not succeeding. I have been a client of TCRS for a couple of years now and you have always supported me when I have needed help. On this occasion, Kyne was able to access my PC remotely and the issue was solved within 15 minutes - fabulous! I would not hesitate to recommend TCRS to any of my contacts. Thanks. Sue Ives
As a small company with no IT support staff, it was important that we had someone to set up the computer and transfer data with as little disruption as possible. We received a friendly, fast and efficient service.
Simon has given us lots of advice and help regarding computers and phones, always helpful and very patient ! The later most important especially if you are a technical dinosaur like me !!
Very prompt and friendly service. We've used Thrapston Computer Repair Service a few times and they have always been very helpful.
My computer problem was probably not as complicated as some but I was stuck and needed help. Absolutely wonderful service from Kyne who went out of his way to explain things to me in a professional manner. Friendly and helpful and I also had a phone call later in the week to check that I was satisfied with everything. Could not fault this company and I would not hesitate to use them again.
Excellent service, helpful staff and they even delivered my comp back to my house same day, which I had not asked them to do. I will be back.!
Ive been useing a company in kettering to look after my computer and found his service very good. But as i had got a company on my doorstep so to speak i decided to give it a go. Im glad i did. My machine was away for a day and came back like a new buy. There service were backed up with a phone call a day or so after to make sure everything was still o.k. Thats good service. I shall be using them again if required.P.M. 10/7/2015
I am an amateur film maker, using an iMac with 27" screen. When the screen failed (not uncommon, apparently) I tried several "repairers" without success. Thrapston Computer Repair Service fitted a recon screen, promptly, and at a very reasonable cost. I would definitely recommend this company - try them first!
if you are looking for a company to offer you great customer service before, during and especially after you deal with them, then Simon and Thrapston Computer Repair Service has to be the company you choose. if Simon or his colleagues say they will call you, they call you, and if they say they will sort your problem by a certain day or time, they will, as every time i have dealt with them i simply cannot fault them in anyway. not only did they keep my old machine going as long as i asked them to, when i bought my current machine from them they were excellent in getting me exactly what i wanted and unlike many other companies did not try to sell me something i din't want. this is why i give them 5 stars.
I run two small businesses and my Laptop is crucial to both but in particular my Accounting Services. This is the second time I have used Thrapston Computer Repair Service firstly on my Desk top which has been running well now for a couple of years and then recently with my Laptop. Quick reliable service and with a friendly manner, explanations to the queries I had without me feeling an absolute idiot! Would highly recommend for all your Computer problems. Thanks a lot guys.
You provided a quick and efficient service and with a minimum of fuss identified the problem that I was experiencing in trying to set up my computer in a new address. Appointments were promptly kept and a pleasant attitude was displayed by you and your Staff at all times. It was not just sufficient for you to fix the problem as you phoned me a couple of times afterwards to ensure that I was happy and everything was working well. Thank you
I had been unable for several frustrating days to access my email, when a friend suggested I contacted your local service and I was very grateful for their prompt and friendly response so I could get back in touch with family, friends and colleagues
Responded quickly to plea for help, booking confirmed by email and an invaluable reminder on day of appointment. Kind, sincere and respectful to my elderly parents...they felt valued and safe with Simon and Kyne. Huge patience with follow up support. Will always use this team. Thankyou.
I am a retired teacher. Until recently my son has solved all my problems, but he has now moved away. Recently my printer broke and I needed advice what model to buy. I asked a friend who I knew had just had a new computer and printer and was very delighted with the service she received and she recommended your company, so I contacted you. You agreed to purchase a suitable printer, came and fitted it and very patiently instructed me on how to use it. When I had a problem, I called you and very quickly your technician tried to help me over the phone. When this was not possible you came out the same morning and very quickly solved the problem. I am delighted with the advice and service that I have received. I will continue to use your company and I will have no hesitation in recommending you to family and friends. Thank You.
We have 4 laptops at home and they have been broken occasionally or they had faults. We have gone to large shops but have found them slow to repair them and it involved sending them away for a week or longer.RecentlyI tried Thrapston Computer Services because it is local and they understood the problems immediately and they obviously have great knowledge plus a caring response to fixing problems quickly .I could not fault them. I am retired so apprciate good service and thorough explanation of the faults found is important to me Paul Hamer
My laptop is a few years old and hasn't turned on for a while. Having a baby makes it difficult to get anything sorted but as I work from home I thought I best sort it out! Another family member had already used the service and therefore recommended Simon and his team to me. It was a tough job but Simon and the team did a fantastic job getting my laptop up and running quickly and efficiently. I felt that the price was very reasonably too! Thanks again to you all. I will certainly be recommending you in the future